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Qualtrics Core XM

2k+ Customer Reviews

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Pros & Cons

Can take in user satisfaction data from almost every source and draw conclusions

Can build in automations so that at certain metrics, specific CRM routines automatically happen

Integrates natively with other Qualtrics software

Most smaller companies won't need Qualtrics' advanced tools

Editing some form templates requires programming knowledge

Platforms

Web-based, desktop app (Mac, Windows, and Linux), Android, iOS

Pricing Model

Custom pricing

Free Trial?

Free Version?

Best For

Large companies looking to collect a lot of data

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Qualtrics Core XM Full Review

Alchemer

900+ Customer Reviews

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Pros & Cons

Inexpensive plans have some key survey types for small businesses

Don't charge per response like some other survey services

Survey creation tools are robust and flexible, even on cheaper plans

Many feel that they pay for features they never use, especially at the SMB level

Some users felt that the software's UI isn't at the level they'd expect for this price

Platforms

Web-based, desktop app (Mac, Windows, Linux, Chromebook)

Pricing Model

Per user, three subscription tiers plus custom pricing

Free Trial?

Free Version?

Best For

Those who don't want to pay for Qualtrics

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Alchemer Full Review

JotForm

1k+ Customer Reviews

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Pros & Cons

Offers a free version for companies that just need to send out a few surveys a month

Higher tier plans offer HIPAA compliance and unlimited form sendouts

Extremely easy to create and send out forms, even with no tech experience

Doesn't have the robust reporting features that expensive software like Qualtrics has

Only allows for one user seat, except on the enterprise plan

Platforms

Web-based, desktop app (Mac, Windows, and Linux), Android, iOS

Pricing Model

Four subscription tiers plus custom pricing

Free Trial?

Free Version?

Best For

Small businesses looking for a no-frills solution

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JotForm Full Review

SoGoSurvey

700+ Customer Reviews

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Pros & Cons

Excellent exporting functions, great for playing with the data yourself

Offers a free version for students, academics, and non-profits

Allows users to make and send out forms in multiple languages at once

Exporting function is necessary because the in-app reporting isn't very good

Have to advertise the product on your site to get access to the free nonprofit version

Platforms

Web-based, desktop app (Mac and Windows), Android, iOS

Pricing Model

Four subscription tiers plus custom pricing

Free Trial?

Free Version?

Best For

Academics, students, and non-profits

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SurveyMonkey Enterprise

4k+ Customer Reviews

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Pros & Cons

Focused on making the survey experience as painless as possible

Good integrations with other software, easy to import legacy survey data in

Can also be used as an employee engagement and HR tool

Some users feel that the software is overpriced compared to other solutions

It's harder to tailor surveys to the right situation than with other software

Platforms

Web-based, Android, iOS

Pricing Model

Custom pricing

Free Trial?

Free Version?

Best For

Those who want to minimise implementation hurdles

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SurveyMonkey Enterprise Full Review

Survey Software