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Qualtrics Core XM
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Watch a video review of this product
Pros & Cons
Can take in user satisfaction data from almost every source and draw conclusions
Can build in automations so that at certain metrics, specific CRM routines automatically happen
Integrates natively with other Qualtrics software
Most smaller companies won't need Qualtrics' advanced tools
Editing some form templates requires programming knowledge
Platforms
Web-based, desktop app (Mac, Windows, and Linux), Android, iOS
Pricing Model
Custom pricing
Free Trial?
Free Version?
Best For
Large companies looking to collect a lot of data
Qualtrics Core XM Full Review
Alchemer
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Watch a video review of this product
Pros & Cons
Inexpensive plans have some key survey types for small businesses
Don't charge per response like some other survey services
Survey creation tools are robust and flexible, even on cheaper plans
Many feel that they pay for features they never use, especially at the SMB level
Some users felt that the software's UI isn't at the level they'd expect for this price
Platforms
Web-based, desktop app (Mac, Windows, Linux, Chromebook)
Pricing Model
Per user, three subscription tiers plus custom pricing
Free Trial?
Free Version?
Best For
Those who don't want to pay for Qualtrics
Alchemer Full Review
JotForm
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Watch a video review of this product
Pros & Cons
Offers a free version for companies that just need to send out a few surveys a month
Higher tier plans offer HIPAA compliance and unlimited form sendouts
Extremely easy to create and send out forms, even with no tech experience
Doesn't have the robust reporting features that expensive software like Qualtrics has
Only allows for one user seat, except on the enterprise plan
Platforms
Web-based, desktop app (Mac, Windows, and Linux), Android, iOS
Pricing Model
Four subscription tiers plus custom pricing
Free Trial?
Free Version?
Best For
Small businesses looking for a no-frills solution
JotForm Full Review
SoGoSurvey
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Watch a video review of this product
Pros & Cons
Excellent exporting functions, great for playing with the data yourself
Offers a free version for students, academics, and non-profits
Allows users to make and send out forms in multiple languages at once
Exporting function is necessary because the in-app reporting isn't very good
Have to advertise the product on your site to get access to the free nonprofit version
Platforms
Web-based, desktop app (Mac and Windows), Android, iOS
Pricing Model
Four subscription tiers plus custom pricing
Free Trial?
Free Version?
Best For
Academics, students, and non-profits
SoGoSurvey Full Review
SurveyMonkey Enterprise
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Watch a video review of this product
Pros & Cons
Focused on making the survey experience as painless as possible
Good integrations with other software, easy to import legacy survey data in
Can also be used as an employee engagement and HR tool
Some users feel that the software is overpriced compared to other solutions
It's harder to tailor surveys to the right situation than with other software
Platforms
Web-based, Android, iOS
Pricing Model
Custom pricing
Free Trial?
Free Version?
Best For
Those who want to minimise implementation hurdles
SurveyMonkey Enterprise Full Review
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